1 reviews | Active since Mar 2009
Disgusted with NO Service & Incompetence
<p>I made 2 purchases at 27 May and requested a cancellation and refund for both purchases on 30 May due to being promised delivery by 29 May which did not happen. The consultant apparently processed both refunds. I received 1 refund on 03 June. I followed up 07 June only to find out sorry they only processed one and will do the other as we chatted. Still no refund. I called again this morning to hear the same stupid excuses they did not process my refund. What incompetence and patheic service, I will never shop at Spree again.</p>
Hi Sershni,
Thank you for this feedback.
I am so sorry that you were not satisfied with the service you have received from us here at Spree. I do agree with you, our service should and definitely will improve as there measures in place for this.
We genuinely thank you for your patience and support at Spree. Please know that our intention is not to frustrate our customers at all. I hope that next time around we will be able to delight you.
Warmest Regards,
The Spree Team
Hi Sershni,
Thank you for this feedback.
I am so sorry that you were not satisfied with the service you have received from us here at Spree. I do agree with you, our service should and definitely will improve as there measures in place for this.
We genuinely thank you for your patience and support at Spree. Please know that our intention is not to frustrate our customers at all. I hope that next time around we will be able to delight you.
Warmest Regards,
The Spree Team