TS
Tammy S

1 reviews | Active since Dec 2014

07 Dec 2015, 13:04

DISCOUNT VOUCHER *******

I was given a R100 voucher towards a purchase on spree online shopping website. I went online and purchased a top R179, R50 shipping was also charged. I used the voucher against the total R229 and paid on my c/c R129. Unfortunately the item was not as the picture (incorrect colour milk not white) so I returned the item for a credit only for them to credit me R79? Now they saying I'm responsible for the shipping fee which is unacceptable as I would never order anything if I have to pay for the return shipping or shipping of any item. I paid R129 and should have gotten R129 credit! In fact I also lost the R100 voucher so should have been paid out R100. I have shopped at Spree Many many times over the years but will NEVER Shop at Spree every again. Their attitude stinks!!!!!!

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Replies (1)
Spree.co.za
Spree.co.za's reply02 May 2023, 21:58
Official
Hello Tammy40,

Thank you for your feedback and we apologise for your frustration.

As indicated on the product page on the site, the colour of the top you selected was \Milk\" which is in off-white colour