CS
Cheryl S
1 reviews | Active since Jun 2013
31 Jul 2015, 07:18
Delivery and communication
My friend Mrs. Mudau and I bought goods on-line from spree, order numbers *** and *** last week and have todate not received the goods and no communication from spree. According to their website delivery is 2-4 working days. When tracing the order it says order status courier/postal, which is also confusing, they also do not respond to e-mails and call centre their phone just rings, no response.
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Spree.co.za's replyOfficial
31 Jul 2015, 08:55Hello Serobac,
Firstly, our sincere apologies for the lack of communication and the delayed delivery.
We do see that your order *** is ready for collection at the Highveld Post Office, our agent has provided you with the tracking details on the 27.07.2015. Please take this along with your ID when you collect.
Order number *** has been sent to a Post Office who delivers door to door, delivery has been attempted and no-one was available to sign for the parcel. It is currently with the driver and delivery will be attempted today again,
Again, our sincere apologies for the inconvenience caused. We do value your feedback and strive to improve on our services and your Spree.co.za experience.
Warm regards
The Spree Team
Firstly, our sincere apologies for the lack of communication and the delayed delivery.
We do see that your order *** is ready for collection at the Highveld Post Office, our agent has provided you with the tracking details on the 27.07.2015. Please take this along with your ID when you collect.
Order number *** has been sent to a Post Office who delivers door to door, delivery has been attempted and no-one was available to sign for the parcel. It is currently with the driver and delivery will be attempted today again,
Again, our sincere apologies for the inconvenience caused. We do value your feedback and strive to improve on our services and your Spree.co.za experience.
Warm regards
The Spree Team
Spree.co.za's reply31 Jul 2015, 08:55
Official
Hello Serobac,
Firstly, our sincere apologies for the lack of communication and the delayed delivery.
We do see that your order *** is ready for collection at the Highveld Post Office, our agent has provided you with the tracking details on the 27.07.2015. Please take this along with your ID when you collect.
Order number *** has been sent to a Post Office who delivers door to door, delivery has been attempted and no-one was available to sign for the parcel. It is currently with the driver and delivery will be attempted today again,
Again, our sincere apologies for the inconvenience caused. We do value your feedback and strive to improve on our services and your Spree.co.za experience.
Warm regards
The Spree Team
Firstly, our sincere apologies for the lack of communication and the delayed delivery.
We do see that your order *** is ready for collection at the Highveld Post Office, our agent has provided you with the tracking details on the 27.07.2015. Please take this along with your ID when you collect.
Order number *** has been sent to a Post Office who delivers door to door, delivery has been attempted and no-one was available to sign for the parcel. It is currently with the driver and delivery will be attempted today again,
Again, our sincere apologies for the inconvenience caused. We do value your feedback and strive to improve on our services and your Spree.co.za experience.
Warm regards
The Spree Team