Delay and lost package????
<p>I am unbelievably disappointed with the lack of service from spree.co.za! I purchased items from you which did not arrive in the recommended time. I phoned your call centre and after an hour holding the line someone told me that there was a discrepancy on your end. Since then I have been contacted twice to collect my parcel from DVD Nouveau, where they then advised that they do not have my package. NO ANSWER when I call Spree and no response to my three emails. This is disgusting!</p>
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Spree.co.za's replyOfficial
12 Aug 2016, 18:36Hi Jana
Our sincere apologies for this frustrating experience.
We have been in touch with Pargo who has confirmed that your parcel is available for collection at the point which was selected when your order was placed.
We have communicated this to you via email as well.
Warm regards
The Spree team
Best regards,
Spree.co.za's reply12 Aug 2016, 18:36
Official
Hi Jana
Our sincere apologies for this frustrating experience.
We have been in touch with Pargo who has confirmed that your parcel is available for collection at the point which was selected when your order was placed.
We have communicated this to you via email as well.
Warm regards
The Spree team
Best regards,