MM
Millicent M

1 reviews | Active since Feb 2013

03 Dec 2017, 17:43

Customer Service Sucks

I bought and paid for items at Spree and surprise surprise one of the items was out of stock. I requested my R90 to be refunded on the 25th of Oct. No response, only got the refund on the 19th of Nov. Now that they owe me R1151 thanks to nearly all the items I bought on black Friday going out of stock, I suppose I'll get a refund next year. This is from endless emails that they dont respond to, calls that do not get answeres. Starting to hate this place now. In case you are interested, one of my order numbers is ********** 01

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 13:29
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team