JJ
Jacqueleen J

1 reviews | Active since May 2012

13 Jul 2017, 16:46

Continuation of non-existing service

<p>So, Spree responded this morning on Twitter, but all my emails are still unanswered. But they want reference numbers for all the emails, that they are to *********** to answer. Why is it so hard to go the extra mile and sort their nonsense out. Apart from that is this the third report that I write on Hello Peter. The first one hasn't even been answered yet. Pathetic!!! I am still waiting for the money on my returned item and have no information on the incomplete order.</p> <p>I am so disgusted with Spree, after this situation is resolved I am deleting Spree out of my life.</p>

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Replies (2)
Spree.co.za
Spree.co.za's reply04 Aug 2017, 10:27
Official

Hi Joubert

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team

JJ
Jacqueleen J's update04 Aug 2017, 15:18
Reviewer Update

To whom it may concern

Are you even reading this message? What refund are you talking about? If you have working platforms I will use it, but you don't as all the communication from my side is to this day still unaswered!!!!!!