1 reviews | Active since Jun 2017
Completely disappointed Spree Team
<p>I've been using Spree for years now and the service delivery I've received this last week is pathetic to say the least.</p> <p> </p> <p>My order was place on the 31st, payment recieved and was being sent to the Warehouse. My promised date for delivery was Monday 5 June. To date I have not received my order.</p> <p>I've called in every day including today and keep getting the same response: "I apologise for the incovenience but we cant give you an expected delivery date, the courier will send you a sms when they dispatch your order"</p> <p>How is it possible that you guys cant contact the warehouse to find out what is going on and when orders will be sent out? Surely some transparency between you and the warehouse should exist!</p> <p> </p> <p>I dont think I will be making use of Spree after this appalling service delivery!</p> <p>Order Number: # ********** 25 </p>
Hi Tarryn
We are terribly sorry for the impact our warehouse delay has had on your order not being delivered in our usual turnaround time.
We have however received confirmation that your parcel has since been handed over to the couriers and delivery will take place within the next 2 working days.
Our sincere apologies for all the frustration caused.
Warm regards
The Spree team
Hi Tarryn
We are terribly sorry for the impact our warehouse delay has had on your order not being delivered in our usual turnaround time.
We have however received confirmation that your parcel has since been handed over to the couriers and delivery will take place within the next 2 working days.
Our sincere apologies for all the frustration caused.
Warm regards
The Spree team
