tP
thejal P

1 reviews | Active since Sept 2012

11 Apr 2016, 20:09

Check your payments before sending emails

I am a disappointed regular spree customer. I ordered stuff in saterday and made the payment yesterday at 10am. It's from FNB to FNB so payment goes through immediately. Instead of wasting time to send me emails asking for payment, use that time and check your bank first. This is the 2nd time iv had this unpleasant experience with spree.so in day wasted so now it will take forever to get my order. I need it by latest on Friday otherwise please keep your order n refund me.

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Replies (1)
Spree.co.za
Spree.co.za's reply12 Apr 2016, 08:52
Official
Hello thardeo,

We are truly sorry for your frustration

Please be advised that deposit payments reflect within 24 working hours, only Credit card payments reflect immediatelty

Payment was authorized this Morning in your order, delivery will indeed happen within the course of this week as per the system promise date

The email sent to you was an automated payment reminder. We will call you shortly to explain payments process

Kind Regards
The Spree Team