Can't deliver the goods
<p>Spree was promised to be an easy and relaxing online experience. Their layout was user-friendly and payment methods effortless. However when it came to the delivery it was horrible, i bought a bikini on sale from them and was only delivered the bikini bottom. When inquiring if i maybe misread the item on sale there was no response. When inquiring again on my purchase i received an inquiry number but still no response. After two weeks i phone and asked a follow up but again, a long waiting period before any type of feedback was given. </p> <p>Finally when someone phoned me from the support department they informed me that they no longer have stock in their warehouse and are unsure when the suppliers would be getting stock again. </p> <p>And so they offered me a refund of a discount on my next purchase. I naturally chose the refund ans gave them my bank details. Once again it has been more than a couple of days and i still have not received my refund.</p> <p>Thus when it comes to delivering there is no guarantee. </p>
Hi Elzette-maree
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.
Again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Hi Elzette-maree
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.
Again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
