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Ncedisa N

1 reviews | Active since Nov 2013

16 Aug 2016, 13:06

Can I please have my money back

<p>I bought an item from Spree which I later returned and requested for a cheaper item. The difference was then placed on my store credit. I do not know how many times I have been calling spree to get them to refund my money back into my account. Can someone please look at this I am really not happy with this kin of service. What is really irritating is that everyday I call I deal with a different person who then gives me a commpletely diferent process and my money never gets to me.</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply16 Aug 2016, 14:24
Official

Hi Ncedisa

Our apologies for the trouble caused.

WE have escalated the matter to our payments team and have requested that the matter is urgently finalised.

Warm regards

The Spree team