MV
Marista V
1 reviews | Active since Mar 2015
16 Mar 2015, 12:29
Booked return 17 Feb already
I've ordered online, one of the items does not fit as I was hoping it would, so I logged a request to return this item. I logged the request on 27 Feb 2015, it is now 16 March and the parcel is still with our reception.<br> <br> I even left the parcel at our reception to ensure I don't miss the courier when they finally decide to collect the parcel.<br>
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Spree.co.za's replyOfficial
16 Mar 2015, 14:44Hello Marista001,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree returns experience was not up to standard.
As confirmed with you, the courier will attempt to collect again today, please be sure to have the parcel ready for collection.
We acknowledge your frustration and we are working on resolving the issue for you.
Kind Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree returns experience was not up to standard.
As confirmed with you, the courier will attempt to collect again today, please be sure to have the parcel ready for collection.
We acknowledge your frustration and we are working on resolving the issue for you.
Kind Regards,
Spree Support
Spree.co.za's reply16 Mar 2015, 14:44
Official
Hello Marista001,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree returns experience was not up to standard.
As confirmed with you, the courier will attempt to collect again today, please be sure to have the parcel ready for collection.
We acknowledge your frustration and we are working on resolving the issue for you.
Kind Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree returns experience was not up to standard.
As confirmed with you, the courier will attempt to collect again today, please be sure to have the parcel ready for collection.
We acknowledge your frustration and we are working on resolving the issue for you.
Kind Regards,
Spree Support