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Sanell T

1 reviews | Active since Dec 2011

26 Nov 2017, 21:45

Black Friday Disaster

I got up at 6am on Black Friday to order from my previously favourite online clothing store Spree, to avoid the mad rush expected. Placed my order by 6:30am.

Decided on manual EFT payment. Only to receive an email today that more than 80percent of the stuff I order is not available.

Next year I will surely spend my hard earned Black Friday on another online store as now the opportunity to shop at other stores rather is passed. Seriously upset.

Second order 25percent out of stock.

How do you not know what is out of stock and your online availability? A general online email is not acceptable for time wasted and funds which I could have used at another store that can deliver on their promises. Very disappointed Spree in your service.

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Replies (1)
Spree.co.za
Spree.co.za's reply07 Dec 2017, 17:46
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree Order.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team

Best regards,