ND
Nicolle D

1 reviews | Active since Sept 2017

18 Dec 2017, 08:26

Bad service

I ordered a pair of shoes for my daughter online last week the 12th I did and eft with immediate payment and I haven't hurd anything yet and when I check my order it still says payment pending.. I contact via email almost every day and no o e bothers emailing back to help me or to tell me whats the hold up I try call the number I sit on the phone for so long before someone answers I put the phone down... im so annoyed I want my money back ... people who pay should get emailed back immediately

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 17:08
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team