MT
Melissa T

1 reviews | Active since Dec 2015

26 Oct 2017, 10:13

Bad service

I have not received a refund from Spree even though my parcel was returned on the 16th. I have a second parcel waiting to be returned . I’ve been home 4 days and Fedex still has not collected it. They give me numerous excuses, never return my call. At Spree only Nasheera has returned my call and followed up with fedex.

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Replies (1)
Spree.co.za
Spree.co.za's reply27 Oct 2017, 15:33
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree delivery.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team

Best regards,