BAD SERVICE

On 30/6/15 i requested a return online. The courier collected the goods on 1/7/15. I called spree on 6/7/15 and was told they've received the goods from the courier on 6/7/15 and that they would do the quality check and process the refund within 2-3 days. I sent several follow-up emails since then and just get the generic answer that refund takes 7-10 working days and that my query was resolved. On 15/7/15 i got an email saying that the goods were received (after i was told telephonically on the 6th they have it) and that it will now be quality checked. I called today to enquire as it has now been 17 working days. Got told that it was completed and processed and can take up to ten days to clear at the bank. This is the second time i experience this. The previous time i was made to wait 27 days for my money. I'm not sure in which day and age SPREE is banking but any transaction can be cleared within 24 hrs even between different banks. This was THE last time i support them and i've been a loyal shopper since the start when it was still [URL Removed] also referred several friends will now make sure i tell all and sundry just how bad Spree's service really is.