MB
MULONGO B

1 reviews | Active since May 2012

08 Feb 2017, 16:15

Bad Service

<p>Spree.co.za had a 20% of special on the 30th of January, i purchaced some stuff and payment was effected on the 31st. A few days later i noted that my order stated payment pending so i called and sent through proof of payment and was told the order is going to be dispatched. 2 weeks later no order and when i sent an email i got no apology just a response asking for my banking details to process a refund. What kind of sercice is this why do a special if there is no intention to dispatch the items!??????????</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply19 Feb 2017, 23:10
Official

Hi Mulongo

We regret your recent experience with Spree.

Every step will be made to ensure that the same does not reoccur.

We note that we have processed a replacement order and this was since delivered.

Warm regards

The Spree team