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shongile M

1 reviews | Active since Sept 2016

04 Sept 2016, 22:12

bad service

<p>Spree does not care about their customers, I will never buy at spree, the service is bad, I ordered shoes on Saturday and made a payment on Monday via EFT using incorrect ref number, I called the call centre on Monday 29 August, the agent that I spoke to **** that he is going to allocate the payment and I will have my order by Friday. on Friday (30 August ) I called the call centre and waited on the line for more than 13 minutes before I can speak to the agent, I spoke to lady who told me that they can only sort it out on Monday. #SPREE MUST FALL</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply05 Sept 2016, 15:47
Official

Hi Shongile

Our apologies for your frustration.

Your funds has been manually allocated and we have communicated this via email for you to process your order once more.

Warm regards

The Spree team