1 reviews | Active since May 2016

23 Jul 2016, 17:14

Bad service

<p>I order a size 38 dress from spree. The dress is size 38 and it fits a size 32 lady!</p> <p>I buy clothes from them all the time. The sizes fits. They should state that the specific brand sizes is not up to standard. I waisted R600. The dress is way to large to be altered, as i said a 38 fits a 32!</p> <p> </p> <p>I understand if the dress is one size out, but is plenty sizes! They refuse to take it back because 30days passed. But i ordered for a wedding for someone as they do not deliver to the certain location. If they dress sizes were up to standard it would not have been a problem. </p> <p> </p> <p>All they say is they will forward the problem to the department. </p> <p> </p> <p>I am very dissapointed. They are not honest about their clothes!</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply26 Jul 2016, 09:26
Official

Hi Anja

Our apologies for your frustration.

Our free returns policy allows for returns within 30 days of delivery, this timeframe allows you the opportunity to fit the item received. We have however noted that your request was submitted after this period as indicated in the email sent concerning your request.

Warm regards

The Spree team