LC
Lucille C

1 reviews | Active since Jun 2013

14 Apr 2016, 12:57

Bad Customer Service

On the 29th March I requested a return on a Spree purchase & received an sms the same day confirming collection by FedEx. Since that day to date I have phoned Spree 5 times, FedEx twice plus have emailed about 4 or 5 complaints, each time being apologised to & being given a different collection date. To date I am still waiting for the collection for return

0
Replies (1)
Spree.co.za
Spree.co.za's reply14 Apr 2016, 13:05
Official
Hello L****croft,

Our sincere apologies for this experience.

We are investigating and will revert with feedback shortly.

Warm regards

The Spree team