JC
JADE C

1 reviews | Active since Aug 2017

16 Aug 2017, 15:43

Bad customer service

Made a payment on 25th june 2017.I was referred to my bank and they said the money is laying in spree's fnb account. I am still awaiting to be reimbursed. I have called 3 times today and lucien still hasnt called me back.I received the incorrect email address for hisbteam leader Jeffrey Ridder.I am highly frustrated with the poor service received from spree support.

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Replies (1)
Spree.co.za
Spree.co.za's reply18 Aug 2017, 16:59
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team