atrocious service FROM SPREE.CO.ZA

<p>I am a first time buyer from spree.I placed my order via the app, payment went off my account, They did not allocate payment, the app says pending payment - when payment was already received. The problem is I have contacted support, no reply on numerious occasions. I have also contacted their support number(do not even bother trying) they never asnwer i have been trying tince 9am for hours. How many support emails must one send? how many phone calls must one make?</p> <p> </p> <p>My last hope was to call their marketing department as there is no other way to get hold of them to find out whats happening. I told the lady my story, she said sorry marketing cannot help or provide you with an alternative number. WHAT IS THE POINT OF MARKETING??? do you not care about sales.?You market to get more customers and once you have them they get treated like this. I have yet to receive any feedback from spree. I am so dissapointed. I will never use them again nor will i recommend anyone( i do alot of online shopping). Please rather use Superbalist their service is so much better.</p>