appalling service

<p>I placed 2 orders online and when making payment it went out twice for the same order, i called Spree and spoke to Eugene who asked me to send proof that payment was taken twice, and he will make sure both orders are delivered. today only one order was delivered ********** 91 and order ********** 58 was cancelled. How can you cancel my order when you have my money? I want an explanation urgently. Your support saff is useless Caley and Donay could give me feedback when i called today, they old me the finance lady is not at her desk, Really???</p>