AMATUERS PATHETIC CUSTOMER SERVICE

THEIR PAYMENT SYSTEM IS FAULTY, THEY JUST SEND A MAIL ITS BEEN RESOLVED CLICK HERE? THE ONUS SEEMS TO BE ON THE CUSTOMER TO FIX THEIR MESS UP, AS YET NO APOLOGY OR WILLINGNESS TO MEET DESPITE ME BEING THERE, IF I GET NO MAIL, HOW MUST I GET A NAME WHICH ALLOWS ME ENTRY. IM LIVID BECAUSE THEY MESSED UP MY WIFES BIRTDAY, I FELT AND STILL FEEL LIKE ONE AND WHO KNOWS HOW MUCH MONEY WAS TAKEN AND IF MY R250 IN VOUCHERS WILL BE HONOURED, IVE BEEN MAILING THEM ERRATICALLY SO THERES NO EXCUSE