Accused Of Returning Empty Box - No Response - STOLE FROM ME!

<p>Absolutely livid - returned an item to Spree, only to be told 3 weeks later (after I had to resort to complaining on their Facebook page to get some sort of communication), that they received my parcel, but instead of the top I returned, it was an empty box of headphones. I've never owned headphones and I packed and delivered the parcel myself. What a joke!!! After the thousands of rands I've spent on the website and all the friends I've referred to it, I'm now treated like this. </p> <p> </p> <p>I want my refund - I am NOT letting this go!</p> <p> </p> <p>I packed the parcel myself, in the exact packaging and box that it came in, and stuck on the barcode as requested. I then delivered the parcel myseld to the Pargo point. I've never purchased and have Never owned a set of headphones, so it was clearly some sort of internal mix up or theft that took place and I will not be blamed for the mistakes of Spree's staff.</p> <p> </p> <p>As a consumer, I did my part and returned the item and followed the Return instructions exactly as requested. Whatever happened after that is not my problem. Whether it's Spree's courier company or your their own staff that stole the item, has nothing to do with me. I want my refund as promised, or I will be taking this further.</p>