About to go on a ****ing Spree!

As any excited woman would be for a 35% off site-wide sale, I decided to order some clothing and a gift from Spree.co.za to take advantage of the discount as I did not have an outfit for a wedding I was attending, nor a birthday present for a friend too.

Anyway, I placed an order of five items from them on the 27th of November 2017 with a standard delivery time of 2-3 days. Assuming I would get it by Friday the latest, the package had not even been packed yet nor left the warehouse by Friday, 1 December 2017 morning.

On the same day, I called the Spree.co.za customer service line - they had a staff function, and clearly no one was available - only later did a banner appear on the website stating the staff function. I also emailed, tweeted and facebooked and still, today, 5 December 2017, there has been no response.

Usually a company keeps someone on standby for customer care and social media - especially should they have just had a site-wide sale 3 days before. That is just my two cents.

I called the customer care line yesterday, 4 December 2017, I was on hold for over 12 minutes and then eventually I put down.

I have just received my parcel, 5 December 2017 - 2 days late and super disappointed.

When shopping online, my go-to store is Spree.co.za. However, in light of this incident, I am sure it won't be the same in the near future.