1st Time user LOST - Now it is my fault that their system messed up and their out of stock???

<p>I have not bought from Spree in the past. I was so excited to try it. I needed some nude pumps for a wedding in two weeks and contemplated on whether I should buy them or not. Next moment I received a voucher code from them for a discount and I immediately went to buy the item. They had my size, my payment went through and everything. The next day, I receive an email stating that "warehouse stock issues" has occurred and they can not supply me with the shoes anymore and they already gave me store credit.</p> <p> </p> <p>1st - Their system messed up, so they should source the shoes and deliver it to me as soon as they have it in stock again at the same price I bought it for - if they do not do this, I am so glad we have the Consumer protection act on our side - because I am definitely going to get my shoes. They can't say you have ordered, take your money and then not deliver. It is not our fault their system is up to ****</p> <p> </p> <p>2nd - why would I want store credit with them if they can't even supply me with my order?? And FYI Spree, sorry does not cut it. You are a business. If you are out of stock, inform the customers that they will have to wait until there is stock again and give THEM the option of canceling or waiting.</p> <p> </p> <p>3rd - When you reply, they do not even get back to you, you get a generic email saying their busy but you are important to them - LIES. They take forever to get back or they just ignore you</p> <p> </p> <p>I am not going to let them get away with this. Your system is slow and not updated, and I bought an item with discount YOU gave me - so I will gladly wait until there is stock again thank you very much. I have already asked legal advice, and they must fulfill the order or give me the option to wait or cancel myself - CPA baby. Maybe you guys must read it a bit before doing business again</p> <p> </p> <p>I am so upset and now I will not have the shoes either. At least if they had any customer service AT ALL they could have contacted me personally and we could have sorted this? But I got infuriated when I was just informed and not asked whether I was willing to wait or geez sorry Ma'm, we are going to take a while because our sale is SO popular. That I would have understood.</p> <p> </p> <p> They act like they care about us as customers but they just dont.</p>