*****ulent deduction.

On the 1st of Jan 2025 spotify double charged me.It made the first deduction at 05:36 and the second one an hour later. I didn't pick it up immediately until I noticed that my Netflix did not get paid because Spotify decided to deduct twice when I had no past outstanding payments or anything that would make them double charge. I contacted them on the 9th and they concluded by saying I should wait 14 days for my refund.its over 14 days abd there's still nothing. I spoke to 8 different agents and still not assisted.This is just pure ***** and I want my money back.