Where to start...

<p>Dealing with Sportsmans warehouse in store, online and on email has been an absolute nightmare and one lie after another. </p> <p>It started when a friend noticed Speedo Triathlon Wesuits advertised on SW website. So we went in store (Gateway) to pick one up each. We were both told by sales assistants that "stock is on it's way, leave your details and we'll call you when it arrives". We visited the store, between us, probably 6 times and got the same response every time, even from the store manager. </p> <p>After growing tired of waiting I contacted SW via the website and enquired about the wetsuits only to find out that no Durban stores will be recieving stock and they only keep stock at Tiger Valley and one other store. So the people and manager at Durban store were giving us their go-to response regarding the item without ever looking into it just to brush us aside and move on.</p> <p>I emailed back requesting sizing guides and more info and the assistance I got initially got was really good. However once I tried to then order the wetsuit online it said "Out of stock". Why is something on the website if you 1. Cant get it in store and 2. Can't even by it on the very website that it's advertised on?</p> <p>I emailed again and was then called and asked a couple questions and then assured me that 1 wetsuit would be on the truck with the next Speedo delivery and I should hear from Gateway store in the next few days.</p> <p>That was 2 weeks ago and since then have had 3 follow up emails completely ignored. I went in store again and again spoke to the store manager, Lee. He seemed irritated that we keep stopping in to buy stock from them and gave me the same story - "we'll call you". </p> <p>I have grown tired of begging them to sell me something. Why is the customer calling, emailing and stopping in store multiple times to give them business? </p> <p>If the wetsuit is not available then take it off your website and stop telling customers that "stock is on it's way".</p> <p>Been an extremely frustrating experiance and don't see why we must beg to give them business.</p>