Thinking of ordering online? Think again...

I've had two out of two orders unfulfilled. The amount of time and energy it has taken thus far to try and follow up on them renders any convenience of online shopping null and void. As far as I'm concerned, it cost me double.<br> <br> Order 1: ordered two pairs of Nike shorts. One was delivered along with the invoice charging me for two.<br> <br> Noone can tell me where the second pair is yet.<br> <br> Order 2: placed on Friday evening. Altered on Saturday. Has not been received yet. That's from a company who promised to deliver next day for order placed before 14:00 the previous day. We'll I'm on day 3.<br> <br> I emailed SW via their site and using the address [Email Removed] No response. NOTHING. I then phoned and spoke to someone. An hour later: NOTHING. I phoned again and spoke to someone who promised to call me back in 15 minutes. NOTHING yet and we're heading for 25 minutes.<br> <br> I have no confidence in you and I hope others read this and think again before ordering anything online from you. I don't think I will ever try it again. I want a manager to contact me ASAP!