1 reviews | Active since Jun 2014
The wrong info.
Yesterday on Friday the 26 February 2016 in the morning I phoned Sportsmans Warehouse in Waterfall the Watercrest Mall & spoke to Solomon the floor manager & asked them would be able to help me out sort out my bicycle brake? I asked if Bongi the bike guy was there? Solomon told me that Bongi had resigned.So then I asked who else is there? & he said that Rydell is there. I was assured that Rydell would be able to help me fix my bike back brake. So I rode all the way there & once there, I walked into the shop & was told \we'll help you right here in front of the shop it's only just 2 mins,\" So I watched Rydell fumble around & not have a total clue what he was doing! he was doing everything wrong! & in the end after I lost it, I made him admit that they don't know how to fix bicycles!! The floor manager had disappeared somewhere in between that? I told them that I was going to contact head office & explain that how can they just that kind of thing happen??? It seems that they only employ indians & blacks just to be only sales people & have no one to help fix bicycles even if it will just take a few mins.Only after that they told me that he don't do repairs! I was furious!!"
We sincerely apologise for the bad experience you have endured.
Your comments has been passed on to senior management who will be in contact with you shortly.
Kind Regards
Senobia
We sincerely apologise for the bad experience you have endured.
Your comments has been passed on to senior management who will be in contact with you shortly.
Kind Regards
Senobia
