1 reviews | Active since May 2015
SUUNTO AMBIT 2R CHARGER NOT SUPP****
In early February 2015, I purchased a Suunto Ambit 2R from Sportsman's warehouse. Bruce (the sales representative), made me aware that it was the last one in stock and did not have a charger but assured me if I bought the watch he would order the charger and get it to me as soon as possible. I have gone into the store numerous amounts of time, where all I am given are excuses. He has not contacted me to update me. I escalated the problem to both managers on separate occasions working at sportsman's warehouse. One most recently on the Wednesday 6 May where the manager assured me he would follow up with Bruce (who was on leave that day) and get back to me the very next day. 3 weeks later and I still have not heard anything. I am greatly disappointed that I have still not received the charger for my watch which I purchased in February and it is now middle may. The poor service has been shocking and after all the time, effort and money that I have invested in attempting to receive something which I have paid for, I am feed-up. It seems it doesn't help calling them, going to the store or complaining to mangers as the disregard you as they have already received their money from you.
We are sorry to hear of your bad experience in our store. Your comments will be forwarded to the relevant personnel who will be in contact with you soonest.
Kind Regards
Senobia Davids
We are sorry to hear of your bad experience in our store. Your comments will be forwarded to the relevant personnel who will be in contact with you soonest.
Kind Regards
Senobia Davids
