Spotsmans Warehouse....Absolutely shocking support resolution...
<p>I made a purchase at a Sportsmans warehouse store on the 30th January 2017,</p> <p> </p> <p>The refund has yet to make it to my account, i have gone through the effort of calling every week for feedback, I've spoke to the manager last on the 8th or 9th of february whome escalated the matter and advised that would most preferrably be in my account within 5 days.</p> <p> </p> <p>I have still yet to recieve the refund, I called ********** today spoke to a lady who advises me I need to return to the store with bank statemenst in order for the matter to be escalated or myself ssisted.</p> <p> </p> <p>I dont see why i need to wast emy time and petrol further? I should have had this refund weeks ago but the urgency in the matter seems to be non existant??</p> <p> </p> <p>I would just like an answer other than "this matter will be escalate" as that is all I've heared for the past two weeks.</p> <p> </p> <p>I have contacted the bank myself and received confirmation that the money has not been received,</p> <p> </p> <p>if I look in my statements on the day i returned the product i see the money show it was supposed to be returned in my account but it has never actually reflected in the account, Its as if this amount has been frozen somewhere... Please assist me if possible.</p>