TM
Thulani M

1 reviews | Active since Dec 2014

10 Nov 2015, 15:42

Sportsmans Warehouse Delivery Promise not kept

I bought items online yesterday at 10H00 and I was promised that it will be delivered in a day.<br> So I was expecting delivery by 12H00 today. At around 13H30 I called and spoke to Carlene Lang she told me there was an error on their side and my order will only arrive in Johannesburg at 21H00 which means I will only get delivered to me tomorrow.<br> <br> I was then given a number for the online store and I called, I spoke to a lady who said that she was looking into the matter and will get back to me. But it is almost the end of the day and no feedback.<br> <br> The promise for 1 day delivery is definitely not true. I bought this as a gift and what is the point of it arriving after the day it was intended. <br> <br> I am very disappointed in the services and will never use it again!!!!<br>

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Replies (1)
Sportsmans Warehouse
Sportsmans Warehouse's reply10 Nov 2015, 15:52
Official
Hello tmasilela,

We are sorry to hear of your bad experience.

Your comments will be forwarded to the relevant personnel who will be in contact with you soonest.

Kind Regards

Senobia