Service-less Warehouse

<p>I honestly do not know why I even still return to Sportsmans Warehouse. The level of service you receive is absolutely shocking. I have already had a run-in with them a few months ago when I was waiting for feedback on the Fitbit we gave back for replacement. I waited over a month for any sort of communication from them.</p> <p> </p> <p>This time, I went to the store with a broken polar watch. I asked them to contact polar on my behalf since I need a letter to the insurance stating that it needs to be replace and can't be fixed. I wanted to hand the polar to them but was told by the sales consultant to keep the watch and simply give my details as she will sort everything out and phone me back. Now, more than a week later, and still no phone call, I called to follow up. It seems nobody is aware of the situation and nothing has been done. Apparently I also now need to return to the store yet AGAIN and hand in the polar like I originally asked to do. TOTAL TIME WASTERS!!! I am so extremely fed up with the lack of professionalism from them!!!!!!!!!!</p>