Return Faulty Stock

<p>So over the weekend we went to Sportsmans Warehouse in Canal Walk to return a faulty item which was only 3 months old. After they did their "testing" we were then informed there was a charge in order for them to send it back to their supplier to investigate and fix.<br /><br />Surely if the item is faulty, and the instore technician confirmed it must be sent back, all costs should be on the company as it is their stock and should take all responsibility while it is under guarantee?</p>