Quick shipping and excellent customer service

My fitness wearable died this weekend and I quickly researched what I wanted as a replacement and on Sunday afternoon I placed an order with Sportsmans Warehouse online for a new wearable. Once I completed shipping and payment, I was dismayed to see that Standard Delivery was indicated with delivery in 3 to 5 working days, while earlier the shipping was Express Delivery, 1 to 3 days on the page of the device itself. I immediately sent an email to customer care. The next morning (Monday) we phoned customer care and spoke to Nicole and she explained that Sportsmans Ware house had just had a sale and there was a huge backlog of deliveries but because of my need to get my wearable as soon as possible and my address, she thought it would come either Tuesday or Wednesday and she confirmed with the warehouse that it was being packed that morning. Later I received an email from Elexcyme saying that Sportsmans Warehouse would try to ensure the express delivery. Later on Monday the tracking on the order indicated it was shipped! My new wearable arrived early Tuesday morning and I was able to set it up and track my workout on Tuesday. Elexcyme also followed up with me about the delivery on Tuesday and today. This is amazing customer service from Sportsmans Warehouse! Elexcyme and Nicole went the extra mile and made sure my order was delivered very, very quickly! I am so happy with their service!