JS
Johan S
1 reviews | Active since Jun 2012
06 Feb 2015, 16:48
Poor turnaround time
I bought a maintain bike on 04 January, went for two rides and the crank arm broke. I took the bike back 22 January to be repaired. I have spoken to Jacob yesterday 05 February as I am still waiting for my bike and have a race on this coming weekend and need my bike. He said he will find out why it takes so long to repair the bike and call me back right away, I am still waiting for feedback and do not have a bike for tomorrows race. If you are serious about service delivery and do not want to wait weeks for a small repair, do not use Sportsman's Warehouse.
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Replies (1)Sportsmans Warehouse's replyOfficial
09 Feb 2015, 11:15Hello j1smit,
We are sorry to hear of your poor service experience in our store.
Your comments will be forwarded to the relevant personnel who will be in contact with you soonest.
Kind Regards
Senobia Davids
We are sorry to hear of your poor service experience in our store.
Your comments will be forwarded to the relevant personnel who will be in contact with you soonest.
Kind Regards
Senobia Davids
Sportsmans Warehouse's reply09 Feb 2015, 11:15
Official
Hello j1smit,
We are sorry to hear of your poor service experience in our store.
Your comments will be forwarded to the relevant personnel who will be in contact with you soonest.
Kind Regards
Senobia Davids
We are sorry to hear of your poor service experience in our store.
Your comments will be forwarded to the relevant personnel who will be in contact with you soonest.
Kind Regards
Senobia Davids
