Poor exchange service with faulty products

Bought brooks GTS 24 three months ago, the shoe started to tear along the sides!!!! Now they do not want to replace or give credit!!! 3 months for a Running shoe that " I'm not supposed to run in" Or wait for it, wait for it!!! I'm not supposed to run or walk on dirt with it!! You sy what???? It's a road runner!!!! Okay and???? Where on the box does it state that you should only wear these running shoes on a clean tar road???????? Please point this out for me!!!!