MK
Marc K

1 reviews | Active since Mar 2009

06 Jun 2016, 07:11

Great service!

<p>I live in Australia, and recently purchased a rugby jersey from SW. They do not deliver overseas so I thought I would have it delivered to my parents' place and from there they can send it over. Anyway, I ordered an XL but after delivery I realised it would be too big and so I emailed them to request if they can replace it.</p> <p>The next day they phoned my mother and arranged the replacement almost immediately. Absolutely brilliant service! Unfortunately I do not know off-hand the name of the person involved but would have been in the Western Cape. </p> <p> </p> <p>Thanks once again, great service like this goes unnoticed too many times. </p>

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Replies (2)
MK
Marc K's update06 Jun 2016, 07:19
Reviewer Update

Just seen that it would have been order number LSWC***, so whoever handled that in Customer Service a huge thanks.

Sportsmans Warehouse
Sportsmans Warehouse's reply06 Jun 2016, 08:21
Official

Thank you for the wonderful compliment.

We will be sure to pass this on to senior management.

Kind Regards,

Senobia Davids