FitBit non-functioning...

The joy of ones health and the hi tec ability to measure heartbeat/steps etc in the the promise of a great new modern products are alluring, so we bought 2 Fitbit HRs in August 2015. However after 2+ months both mine and my partners Fitbit stopped syncing to our mobile phone and we had erroneous steps (179!!) during evening sleep wear! etc. I returned them to Sportsman warehouse Cascades where they were purchased, after a few weeks of patience I decided this journey should end as we know of other returns due to similar problems and I did not wasnt to be stranded post the guarantee with dead silicone. It feels that the R&D and longevity of this product is not quite what it should be..for whatever reason and it is costly to boot.<br> <br> Good feedback and easy phone call assistance. When I decided a total refund for the two I was so pleasantly surprised by the great attitude and no fuss approach that I am hugely impressed with the staff and their genuine concern for our unhappiness with this product.<br> <br> This certainly bodes well for our return visits.<br> <br> Thank you Sportsman's Warehouse PMB Cascades.