EXTREMELY BAD SERVICE FROM SPORTMANS WAREHOUSE & DAWN WING

Ordered Dumbbells online ( 20 kg ones ) on the 14th of May 2020, in stead of waiting 2 weeks for delivery, I am now waiting 8 WEEKS! I've phoned every week to check up on my order and they told me every time it's on it's way it will be here. When I phoned them again they said it's been send back to the warehouse, because they couldn't get hold of me. BUT THEY had my number wrong. So in all this time they never tried to email me or get in contact with me regarding my order. Every WEEK I phoned to check up on my order, I also asked them to just keep me informed of what's going on, and I NEVER EVER HEARD BACK FROM THEM. When I asked for their feedback form from all the times I phoned they still didn't send it to me. So again I phoned them on Tuesday the 7th of June 2020. Again I wanted to check up on my order and if they have changed my number, and they never corrected my cell number and my order was still at the warehouse. Luckily I spoke to someone at head office (Nicole), she said she has emailed me, but I still haven't receive those emails and my email is working perfectly - I checked so many times. She also told me that DAWN WING (the couriers) tried to phone me a couple of times before - BUT DAWN WING NEVER CALLED OR SMS ME TO SAY MY ORDER IS ON IT'S WAY - AND I NEVER RECEIVED A WAYBILL NUMBER FROM DAWN WING/SPORTMANS WAREHOUSE. This is really bad service from SPORTMANS WAREHOUSE AND DAWN WING! I am very unhappy.