1 reviews | Active since Aug 2016
Cycling on to better service ....
<p>Visited Sportsmans Warehouse again on Sunday 31 July 2016 to get some mountain bike spares. Saw the bike servicing advertising baords and spoke to a very friendly Richard.</p> <p>Me: Who does the actual work?</p> <p>Richard: Me.</p> <p>Me: Do you know your stuff around a bicycle?</p> <p>Richard: Sure!</p> <p>Me: Wednesday is Votela day and if I bring my bikes in on Monday morning, will they be ready by Tuesday evening so I can cycle after voting?</p> <p>Richard: Sure thing!</p> <p>Monday morning, a very busy pressurised bay, but I load two bikes, drive to SW.</p> <p>Me: Richard here?</p> <p>Them: No, he only works weekends.</p> <p>Me: ***?!? He told me if I bring my bikes Monday it will be serviced and done by Tuesday afternoon?!?</p> <p>Them: Eish. There is no way ....</p> <p>Me: Well, you know where to put it ... (polite version)</p> <p>Exit stage left ...</p>
Good Day Tex
We sincerely apologise for the bad experience you have endured.
Your comments has been passed on to senior management who will be in contact with you shortly.
Kind Regards
Catherine
Good Day Tex
We sincerely apologise for the bad experience you have endured.
Your comments has been passed on to senior management who will be in contact with you shortly.
Kind Regards
Catherine
