COMPLAINT: PROMISE TO DELIVER DURING LOCKDOWN - EPIC FAIL!!!

We made an online purchase over a month ago, which was guaranteed for delivery during the lock-down period. Two items were ordered on the online store, of which only one was delivered on the 20th May 2020. I have tried to contact the courier service that Sportsmans Warehouse chose as their preferred service provider; to query the missing item - to no avail. I have also made several failed attempts to contact Sportsmans Warehouse customer services. I am appalled by the non-professional manner in which I have been treated as a loyal customer. As you may appreciate, the missing item was quite expensive, and was fully paid for at the time of purchase. I am now quite frustrated that I have not only wasted my money but that I have trusted the integrity of a long-standing business to ensure the safe delivery of my goods! Needless to say, this matter remains unresolved, I remain out of pocket - and I will never shop or recommend anyone else to shop at Sportsman's Warehouse again!