Bad Manager/Customer Service @ Sportsmans Warehouse

Terrible customer service from the East Rand manager. I purchased a New Balance shoe and the salesman mentioned a 1 year warranty. I had a problem with the shoe and took it back and was told there is no 1 year warranty and only a 6 months warranty. I pointed out it was 7 days before my 6 months were up. This is when they refused my calls and did not return my call. Also New Balance got involved and mentioned they will not replace the shoe and the store must come up with a solution. A staff member contacted me to tell me that I should purchase another takkie as they are having a special now and that they will not honour the warranty. i complained and I was told that the manager would call me. No call received