3 WEEKS WITHOUT FEEDBACK

<p>My boyfreind's fitbit started pulling apart after a few months but luckily Takealot was quick to find a resolution and refunded the product. I tried to phone every Sportsmans Warehouse in the Western Cape in order to try to replace his fitbit but the feedabck was all the same; the fitbit is no longer in stock as all of the same models have experienced the same defect. I happen to have bought my own Fitbit through Sportsmans Warehouse and recently the same thing started to happen to mine. I tried returning my Fitbit but it has now been 3 weeks since they have taken my fitbit and sent it to Johannesburg to evaluate and still no resolution has been found and no update has been given to me. My friend experienced the same problem but luckily her fitbit was bought through Dischem and they too solved her problem. This leaves me with only one conclusion... SPORTSMANS WAREHOUSE has a total lack of customer service or any interest in being helpful. I certainly will not ever purchase anything through them ever again!!!</p>