Ordered high end product, but received lower end product

Ordered a SNS Club CrICKET Wheelie Team Bag with side pocket. Received SNS Econo Cricket Wheelie Bag, which does not look remotely like the ordered product. Queried the product, and was told the warehouse indicated that its the 2024 new look stock. No side pocket, smaller, not markings. Looks like a local imtation. First and last order