FS
Fanisa S

1 reviews | Active since Jan 2014

14 Jul 2016, 11:11

You get ****** inside sportscene and they can't help

<p> So Yesterday after work I decided to go to the mall. The 1st shop I went into was Sportscene to get my son some light sneakers. I went in there with my phone in my hand after I'd spoken to my husband, I then decided to put my phone in my bag so I can focus on shopping. No store assistant approached me, 2 ladies started approaching me but i din't think much of it as it's a store, I mean, they could be shopping. One of the ladies bumped me on the side which the handbag was on, I apologised for the mini incident and continued my shopping. About a minute later I realised my bag had been opened and the ladies were gone already( They probably ran out). My phone was gone!! My R14000 phone was nowhere to be found. As if it's not enough, the store doesn't have cameras. So no help from sportscene as there are no cameras(God knows why). I really need my phone back. I didn't know being at sportscene is as dangerous as this. One can get kidnapped and there'll be no evidence of such, inside a sportscene store!</p>

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Replies (3)
Sportscene
Sportscene's reply14 Jul 2016, 12:35
Official

Good day Fanisa

Thank you for bringing this to our attention, we can understand your frustration. We have passed your feedback on to the Area Manager who will be in touch with you to assist.

Regards,

The Sports Operations team

FS
Fanisa S's update19 Jul 2016, 06:45
Reviewer Update

No area manager has been in touch with me. I will therefore post this negative feedback again

Sportscene
Sportscene's reply19 Jul 2016, 14:33
Official

Good day Fanisa

We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.

Thanks,

The Sports team