FS
Fanisa S

1 reviews | Active since Jan 2014

21 Jul 2016, 08:09

You get ****** inside sportscene and they can't help

<p>I'm reporting this again as no one has been in touch with me. I will do this every 5 days.</p> <p> </p> <p>So Yesterday after work I decided to go to the mall. The 1st shop I went into was Sportscene to get my son some light sneakers. I went in there with my phone in my hand after I'd spoken to my husband, I then decided to put my phone in my bag so I can focus on shopping. No store assistant approached me, 2 ladies started approaching me but i din't think much of it as it's a store, I mean, they could be shopping. One of the ladies bumped me on the side which the handbag was on, I apologised for the mini incident and continued my shopping. About a minute later I realised my bag had been opened and the ladies were gone already( They probably ran out). My phone was gone!! My R14000 phone was nowhere to be found. As if it's not enough, the store doesn't have cameras. So no help from sportscene as there are no cameras(God knows why). I really need my phone back. I didn't know being at sportscene is as dangerous as this. One can get kidnapped and there'll be no evidence of such, inside a sportscene store!</p>

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Replies (1)
Sportscene
Sportscene's reply21 Jul 2016, 11:49
Official

Good day Fanisa

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sports team