worst experience

Sportscene west gate and tfg customer call centre are no were qualified to handle queries.<br> After buying my brother a gift card worth R 800 at sportcene sandton branch, he decided to cash it weeks later at sportscene westgate.<br> After choosing his items to go cash the gift card at the cashier he was told the gift card only had R 28.<br> He immediately alerted me of this and I got on the phone more than once with the tfg head office who confirmed the amount of R 778 was swiped at the store.<br> I took off from work the following day to go to sportscene Westgate,upon producing my proof of purchase of the gift card stating an amount of R 800 and spending hours at the shop and talking to the cashier that used the gift and the manager I still remained without help.<br> <br> I have never missed a single payment on my account and their service was very pathetic.<br> All they ever did was to take me from pillar to post and their head office kept on feeding me numbers to call(with what money)<br>