WORSE CUSTOMER SERVICE EVER

On the 25th was having a good day since it was Friday and pay day and wanted to surprise my son with a shoe he saw at Phoenix Plaza Sportscene, I left work early so I can get to the plaza early even took an Uber from town, just to get there early to buy the shoe, when I got there I was told to leave my laptop bag at the door, I advised the sales person I had my work laptop in the bag and I can't leave it at the door since there was no security guard, rudely he said he is following the rules and I need to leave my bag at the door, I asked him for his name and he told he is Langa Mthiyane and you can tell by the way he answered that he doesn't care reason why I say this because he could have asked how he can assist me while I have the back pack if he was thinking I was going to *****. And if he was following the rules at least Sportscene must advise customers that we shouldn't bring bags to the store we should leave everything at home and don't do any other shopping before we go to Sportscene. I mean I left work early got the at 5pm and had to take the Uber so I can get there early only to find that I'll get the worse service ever from Sportscene and left empty handed, since I could leave my work laptop at the door unattended. WORSE CUSTOMER SERVICE EVER, not to forget ruined the surprise for my son. :(